How longevity clinic software is priced
Clinic software vendors charge in a few different ways, and many mix them. The model matters more than the headline number, because it decides how the bill grows when you add staff, patients or a second site.
This guide explains each model, with examples taken only from vendors' own websites. Before you compare, count your locations, the staff who need an account and the active patients you serve in a month.
How we compared
We took only prices printed on each vendor's own pricing or product pages on 23 October 2026, in the currency shown there. We did not ask for quotes, and we left out taxes and discounts.
Per seat
You pay for each person who signs in. It is simple for a small team and grows with every hire, so part-time practitioners and front desk staff add up.
Pabau's pricing page says its price depends on location and number of users, and its page description starts at $104 per month for one user.[1] OptiMantra charges $99 per month for the first practitioner, $49 for each extra practitioner and $25 for clinical staff, and clerical staff are free.[2] Cerbo charges per user, with $281 for a prescribing provider, $256 for a non-prescribing provider, $127 for a supporting provider and $63 for extra staff, per month.[3]
Ask whether every role costs the same, and whether a read-only account is free.
Per location
One price covers a site, usually with a set number of staff accounts included. A growing team at one site pays the same, but a second clinic adds a second price. Add-ons can be priced this way too. Pabau lists its Engage Plus add-on at $130 (€119) per month per location.[4]
Ask how many accounts a location includes, and what one more costs.
Per client or patient
Some plans set a limit on active clients. Healthie's Core plan is $18 per month billed yearly and covers 10 active clients, while Plus and Group have no client limit.[5] Heads Up Health's Professional plan is $250 per month with 40 clients, and extra clients cost $6 per month each.[6]
Parts of a product can follow the same rule. Cerbo's patient portal add-on starts at $79 per month for up to 1,000 patients and rises with the patient count.[3]
Plan tiers and quotes
Tiered plans add features at each step. Reya.ai lists Essentials at $850 per month and Professional from $1,800 per month, with Advanced on quote.[7] Semble and LongevAI show no public price and offer a demo instead.[8][9]
A quote is not a bad sign, but ask for it in writing, with what is included and for how long the price holds.
Setup and onboarding fees
Cerbo lists a one-time setup fee of $1,195.[3] Heads Up Health lists an onboarding fee of $1,000 on Professional and $3,500 on Premier.[6] Ask what the fee covers, such as data import, training or configuration.
Add-ons and usage
AI often costs extra. Healthie lists AI charting as a paid add-on, OptiMantra lists AI Charting among its optional add-ons, and Cerbo's AI Scribe is $29 per month per provider for up to 60 notes.[5][2][3] Messaging and AI work may also be charged by use, through credits or per message.
Published prices side by side
| Vendor | Pricing unit | Starting price | Notes |
|---|---|---|---|
| Neogenic | Per person (Exploration) or per location (ClinicOS), per month | Exploration €270 / $299 per person. ClinicOS from €1,320 / $1,499 per location | Exploration for up to 4 people, ClinicOS 6 staff accounts. Extra staff €130 / $149. Patient Portal and AI agent add-on €270 / $299 with 100 active patients. Setup fee €900 / $990, free on the yearly plan. Yearly gives 2 months free. Excludes VAT |
| Healthie | Per plan per month | Core $18, Essentials $45, Plus $115, Group from $135, billed yearly | Core covers 10 active clients. 14-day trial of Plus[5] |
| Pabau | Per number of users | From $104 per month for one user | Per its page description. Plan cards show no price. Engage Plus add-on $130 (€119) per month per location[1][4] |
| Reya.ai | Per plan per month | Essentials $850, Professional from $1,800 | Advanced on quote[7] |
| Semble | Not public | Not public | Demo only[8] |
| LongevAI | Not public | Not public | Demo offered[9] |
| OptiMantra | Per practitioner per month | $99 first practitioner, $49 extra practitioner, $25 clinical staff | Clerical staff free. Add-ons cost extra[2] |
| Cerbo | Per user per month | Prescribing provider $281, non-prescribing $256, supporting $127, extra staff $63 | One-time setup $1,195. Portal add-on from $79 per month (up to 1,000 patients)[3] |
| Heads Up Health | Per plan, by number of clients | Professional $250, Premier $1,000 | 40 or 100 clients included. Onboarding fee from $1,000. Enterprise on quote[6] |
A worked example
Take a clinic with 1 prescribing provider and 5 other staff. The example uses only published numbers and leaves out add-ons and taxes. It assumes the five other staff fit each vendor's cheapest staff tier.
The totals buy different things. Cerbo and OptiMantra include charting. Neogenic ClinicOS includes 6 staff accounts in the location price. Compare what each plan includes for your clinic, not only the total. See the best longevity clinic software platforms for the full comparison.
What Neogenic costs
Exploration is €270 ($299) per person per month, for up to 4 people. ClinicOS starts at €1,320 ($1,499) per location per month with 6 staff accounts. A one-time setup fee of €900 ($990) is free on the yearly plan, and yearly billing gives 2 months free. Prices exclude VAT. See pricing for add-ons.
ClinicOS includes Neo, the AI agent that does admin work in Neogenic, along with sales and follow-up, billing for programmes and memberships, and automations. Email and AI work draw on one credit balance. Prices are listed in euros and US dollars. The longevity clinic software overview shows each area.
Watch out for usage on Neogenic too. AI work draws on a credit balance, so ask what your clinic's use would cost.
What to ask about cost
- Is the price per location, per user or per patient?
- Is there a setup fee?
- Which features are paid add-ons, such as AI or messaging?
- Are messages and AI work charged by usage, and how is usage counted?
- Are prices fixed in your currency?
- Does the price include EU hosting and a Data Processing Agreement? Neogenic's answers are on its GDPR page.
- What does it cost to leave, and can you export your data?
Frequently asked questions
What is the cheapest option?
Healthie shows the lowest published price, at $18 per month for its Core plan billed yearly with 10 active clients. OptiMantra starts at $99 per month for one practitioner.
How does Neogenic price its plans?
Exploration is priced per person, for up to 4 people. ClinicOS is priced per location and includes 6 staff accounts. Extra staff accounts are €130 ($149) per month each. More than one location is priced by proposal.
Does Neogenic have a free plan?
The pricing page does not list a free plan.
How do we compare per-user and per-location prices?
Count the staff who need an account, including front desk and clinical staff. Price each option for that number. Add setup fees and the paid add-ons you would use, such as AI, a portal or messaging. Then compare what each plan includes.
What does a setup fee usually cover?
It depends on the vendor. It can cover configuration, data import or training. Ask for the list in writing before you sign.
Do Neogenic prices include VAT?
No. Neogenic prices exclude VAT and applicable taxes.
The Neogenic team wrote this guide. Read more about Neogenic.
Facts about other vendors were checked on their own websites on 23 October 2026.
