Neogenic vs Pabau for longevity clinics (2026)
The short answer
Choose Pabau if you run an aesthetics-led clinic and want a long-established platform with an app marketplace. Choose Neogenic if your work is long programmes and memberships, and you want an AI agent at the centre and data in the EU.
Side by side
| Area | Neogenic | Pabau |
|---|---|---|
| Background | New, built for longevity and proactive-health clinics | Grew up in aesthetics, now also markets to longevity clinics, used by more than 4,000 practices[1][2] |
| Pricing unit | Per person on Exploration, per location on ClinicOS | Per user, by location, in tiers from 1 user to 16 or more[2] |
| AI | Neo is part of the platform, with a monthly allowance | AI notes (Pabau Scribe) in every plan[2]. AI Receptionist plus finance, marketing and sales agents in Engage Plus, $130 (€119) per location per month[3] |
| When the AI hands over | Changes that are hard to undo wait for an approval card | Staff can take over any AI conversation in one click[3] |
| Data location | EU. Stockholm and Frankfurt | London, with Singapore, and US regions on request[4] |
| Integrations | Google Calendar, and Outlook mail and calendar | App marketplace, API keys and webhooks[2] |
| Patient portal | On the web, with iOS and Android coming soon (add-on) | Patient portal[2] |
How we compared
We read Pabau's own pricing, security and Engage pages on 26 October 2026, and checked its plan comparison table in a browser. We did not sign up for Pabau or ask for a quote, so every price here is a published one. We gave no scores.
How the bill is built
Pabau prices by user and by location, in tiers called Solo, Team, Medium, Group and Enterprise.[2] Its page description starts at $104 per month for one user, and yearly billing saves up to 20%.[2]
Neogenic prices Exploration per person, for up to 4 people, and ClinicOS per location with 6 staff accounts included. Extra staff accounts on ClinicOS are €130 ($149) each.
Pabau's AI agents sit in Engage Plus, at $130 (€119) per location per month, and calls, texts and AI minutes use Pabau credits on top.[3]
Two ways to use AI agents
Pabau's agents work the channels.[2] The AI Receptionist answers calls and chat, and separate agents cover finance, marketing and sales.[2] Pabau says handoff to a person is always on.[3]
Neo works inside the clinic's records. Your team asks it to book, reschedule, update a contact, create a task or prepare an invoice, and it acts within that person's permissions. Changes that are hard to undo show an approval card first.
Where the data is
Pabau's security page names London as its main location, with a Singapore region, files and backups on AWS in London, and US regions on request.[4]
Neogenic keeps clinic records in the EU, in Stockholm and Frankfurt, as the GDPR page states.
Where Pabau is stronger
Pabau has years more track record and more than 4,000 practices.[2] Every plan includes Engage, a shared inbox for email, text and web chat on the patient record.[3]
Neogenic is new, has few reference clinics so far, and is in English only.
Who should choose which
- Choose Pabau for a busy aesthetics clinic that sells single treatments and wants AI on the phone and in chat.
- Choose Neogenic for a clinic that sells 6- or 12-month programmes and memberships, and wants an agent to run the admin with records in the EU.
What Neogenic costs
Exploration is €270 ($299) per person per month, for up to 4 people. ClinicOS starts at €1,320 ($1,499) per location per month with 6 staff accounts. A one-time setup fee of €900 ($990) is free on the yearly plan, and yearly billing gives 2 months free. Prices exclude VAT. See pricing for add-ons.
More detail is in our guide to Pabau alternatives and how Neogenic runs a longevity clinic. See every comparison in one place.
Frequently asked questions
Is Neogenic a Pabau alternative?
For longevity and programme-led clinics, yes. Pabau remains strong for aesthetics-led clinics that want a long-established platform and an app marketplace.
Does Pabau have AI agents?
Yes. Its Engage Plus add-on lists an AI Receptionist for voice and chat and AI agents for finance, marketing and sales, at $130 (€119) per location per month plus usage credits.
Where does Pabau store data?
Pabau's security page names London for application data, with a Singapore region and US regions on request. Neogenic stores clinic records in Stockholm and Frankfurt.
How does Neogenic pricing compare with Pabau?
Pabau starts at $104 per month for one user, and the price grows with users and locations. Neogenic Exploration is €270 ($299) per person per month, and ClinicOS starts at €1,320 ($1,499) per location per month. Neogenic prices exclude VAT.
The Neogenic team wrote this guide. Read more about Neogenic.
Facts about other vendors were checked on their own websites on 26 October 2026.
